Social Media Event: Case Study Jam #2

Given the most recent developments in my personal life it hardly seems appropriate to refer to Case Study Jam as my baby. Still, it’s hard not to feel a mix of excitement, pride and trepidation as the little social media event that could heads towards its second incarnation. If you haven’t heard of it before,… Continue reading Social Media Event: Case Study Jam #2

Meanwhile, over in the 9-5…

Reading this blog one might get the impression that I spend my days sitting in deep thought, pondering life’s mysteries while stroking my chin and saying “yes… yes…” a lot. Or, you know, an impression that isn’t quite so pompous. But, as some of you know, I have a day job too. One I quite… Continue reading Meanwhile, over in the 9-5…

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My new mantra

It’s been said before and it will be said again but I find myself having to self-check this simple fact a lot lately. Identify the problem before the solution. The joy of doing a massive web redevelopment is dealing with questions like “can we do video on the site?” And, in full disclosure, I find… Continue reading My new mantra

In praise of message control

One of the challenges we face as an organization that wants to foster a sense of community among our members is that there are very legitimate reasons that absolutely open conversations can’t occur in our space. It runs counter to the whole spirit of web 2.0 and social engagement, I realize, but hear me out.… Continue reading In praise of message control

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